EDUCATIONAL MATERIALS FOR YOUR CHAPTER MEETING? LEARN WHILE YOU DRIVE TO YOUR NEXT AUDIT. The NSIPA has provided the NRIAA members access to their library items. Please request / order items from Sandy Grant.

If you would like to borrow an item contact: Sandra Grant APA, CIPA 55 Durrell Mountain Road Gilmanton, NH 03237 Phone: (603) 528-5101 FAX: (603) 528-5105 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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FORMS:

Certified Insurance Premium Auditor (CIPA) Application

AUDIO:

CDs

Now, Discover Your Strengths How to develop your talents and those of the people you manage (3 hours)

NSIPA Teleseminar	The Exit Interview	Recorded:	8/2005	Myles Bancroft
NSIPA Teleseminar	Reconciliation	Recorded:	11/2005	Bob Frenzer
NSIPA Teleseminar	Subcontractors	Recorded:	2/2006	Michael Curran
NSIPA Teleseminar	Description of Operations	Recorded:	5/2006	Jim Marks
NSIPA Teleseminar	Premium Fraud	Recorded:	11/2006	Neil Johnson
NSIPA Teleseminar	Garage Liability	Recorded:	1/2007	Michael Curran
NSIPA Teleseminar	Web Tools for Premium Auditor	Recorded:	3/2007	Kenneth Phillips
NSIPA Teleseminar	Up the Down Escalator	Recorded:	12/2007	Kenneth Phillips
NSIPA Teleseminar	Coml Property/Inland Marine	Recorded:	3/2008	Kenneth Phillips
NSIPA Teleseminar	USL&HW Longshore	Recorded:	11/2008	Will Hammon

Cassette Tapes

FISH ! Tales	Learn how to boost morale	2 tapes
Who Moved My Cheese	A simple parable that reveals profound truths about CHANGE	1 hour
Organizing Your Life & Getting Rid of Clutter	Organize your home or office and clean up the mess that slows you down, costs you money and stresses your life…	approx 2 hours

VIDEO:

American Institute for CPCU and IIA

Education: A Path to Professionalism	Importance of education	11 min
The Preparation Video	Planning for CPCU and IIA Study	11 min
Introduction to Accounting Principles and Financial Statements	(CPCU 8)	17 min
Statutory Accounting Principles,	An introduction (CPCU 8)	16 min
Exam Preparation Video	Advice on taking institute exam	16 min

How to Give Exceptional Customer Service

Volume 1	The Total Service Experience	11 min
Volume 2	Delivering Service with a Heart	11 min
Volume 3	Pleasing the Challenging Customer	17 min
Volume 4	Becoming a Service Star	16 min

Each Volume has a leader workbook containing lesson notes and exercises.

Oldies but Goodies

Employee or Independent Contractor?	17 min
Combating Premium Fraud	7 min
Four Situations an Auditor might Encounter	20 min
Ripping of the System (CBS news)	13 min
The Premium Auditor	17 min

BOOKS:

Robert H Fine Leadership Series Leadership vs Management
Seminar workbook with overheads

Click here to download a copy of our NRIAA lending library. (PDF, 76K)

2010 NSIPA Library

NSIPA has provided the NRIAA members access to their library items. Please request / order items from Sandy Grant, This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Phone: (603) 528-5101.

 

Power Point Slide Shows

Payroll (Not Renumeration) (PowerPoint, 313 kb)

This slide show discusses payroll as an exposure base and the various inclusions and exclusions for both workers compensation and general liability. (State exceptions in this presentation are geared only to the western states)

 

Managing Your Field and Improving Your Productivity (PowerPoint, 75 kb)

This slide show suggests ways to save time and increase efficiency throughout the various phases of the premium audit process.

 

GL Classification Rule Clinic (PowerPoint, 262 kb)

The General Liability Rules Clinic slide show discusses:

Legal Entities

Payroll Based exposures - owners, partners, officers, LLC members

Contractors Executive Supervisors

Interior Carpentry

Uninsured Subcontractors

Total Cost exposures

Leasing and Temporary Labor

Mobile Equipment Operators

Draftspersons

Sales Based exposures - Inclusions and Exclusions

Manufacturers with Retail Operations

Inter-company sales

Special Inclusion rule

Mug Shots of a Residential Construction Site (PowerPoint, 24.3 Mb)

This slide show will acquaint you with class codes pertaining to building a single-family dwelling. Features high-resolution images and diagrams.

Books

Your Dreams are too Small (BOOK) - 162 pages

This entertaining and educational story will show you the path toward visualizing and realizing your most authentic, most magnificent dreams.

APA 91 Principles of Premium Auditing (BOOK)

Everett D. Randall, CPCU, APA

Third Edition, Volume 1, © 1995 Insurance Institute of America

APA 92 Premium Auditing Applications (BOOK)

Everett D. Randall, CPCU, APA

Third Edition, Volume 1, © 1995 Insurance Institute of America

DVD’s / CD’s

Executive Speaking Skills or Having Sex with Your Audience - 150 Minutes

Joe Tye teaches how to find, tailor, and tell great stories; how to use metaphors to create compelling visual images; why body language and voice are more important than the words themselves, and how to present yourself with power.

The Values Coach Special Resources (CD) - 1240 Pages

These eight e-books and 14 special reports by Joe Tye are a goldmine of business-enhancing and life-transforming resources.

 

The Twelve Core Action Values (CD) - 420 pages

This manual will walk you through the twelve core action values: authenticity, integrity, awareness, courage, perserverance, faith, purpose, vision, focus, enthusiasm, service, and leadership.

 

Spark Your Success (CD) - 640 Minutes

This program gives you eight doorways to success on eight CDs in easy to listen to, short segment action taking courses. Learn to energize, visualize, and mobilize.

 

Good People, Bad Choices (DVD) - 24 Minutes

Features nine case studies based on true events that depict a variety of ethical dilemmas or acts of ethical misconduct common in the workplace.

 

Dealing With Conflict (DVD) - 20 Minutes

Compelling Interpersonal Skills Training for Powerful Organizations

Do Right, the Plan - Video (DVD) - 35 minutes

Features Lou Holtz, motivational speaker and popular college football coach, presenting a discussion of four key elements – Have A Positive Attitude, Focus, Be A Dreamer, and Be Passionate -- and how to apply them for personal and organizational success.

 

Video (VHS)

Fish! Catch the Energy. Release the Potential.- 17 min.

Fish! Philosophy: Play, Make Their Day, Be There, Choose Your Attitude.

1 video, 1 workbook, 1 facilitator's guide.

 

The Power of Vision - 30 min.

Demonstrates that having a positive vision of the future is the most forceful motivator for change-for-success that companies and individuals possess.

 

The Abilene Paradox (IN) - 30 min.

Deals with the problems of decision making in a group setting. How failure to speak up can result in poor decisions. Excellent rating - April 1987

Atlantic City, NE Region-Opening - 45 min. - June 1992

Opening: Bruce Hanelt, NRIAA President;

Welcome: Patti Mitrik, NJIAA President; Keynote: David Hannum, NJCRIB

 

Auditing Municipalities (NJ) - 50 min.

June 1992

Business Income Insurance: An Introduction - 20 min.

 

Coping with Difficult People I & II - 20 min. each

Shows the way to handle the most difficult personality types.

Part I: Know-it-alls, Experts, Stallers, and Snipers;

Part II: Tanks, Super-Agreeables, Complainers.

 

Employee or Independent Contractor - 13 min.

Produced by the IRS

 

IAASE 1990 Seminar Jacksonville, FL Series of 5 tapes.

 

Introduction to Accounting

Principals & Financial Statements Produced by the Insurance Institute. This video covers the first five assignments in CPCU 8.

 

It's All Over - 10 min.

Tape gives example of how sometimes people complete a wonderful, motivating training session, only to return to their old ways, immediately. Video completes an interview with attendee to facilitate implementation of newly learned skills.

It's So Simple - 15 min.

Shows why effective leadership is about giving up the notion that you are "in control." It's about why the most important job qualification is what's in a person's heart and spirit, and why you should forgive any mistake as long as an employee is "leaning toward the customer, rather than away from the customer." 1 video, 1 leader's guide.

 

Metal, Auto, Concrete - 2 hours 30 min.

 

NSIPA Conference - May 10, 1996

Nobody's Perfect - 4 min.

Employee makes a major decision, which turns out to be a mistake. Video depicts employee's various reactions by his boss up to termination. Final scene is with boss.

 

An Ounce of Different - 16 min. 30 sec.

The video will help you hone in on your differences and translate them into a positive in your personal and professional life. An once of different is worth more than a pound of the same.

 

PAAS Education Session (MO) - 2 hours

Speaker: Ron Latz - May 1990, Classifications for Heating, Air Conditioning, and Ventilation.

PAAS - Subcontractors, Employee/Employer Relationships - 45 min

Speaker: William Hauswirth, PAAS - June 1992

 

Premium Fraud, It's Everyone's Business - 15 min. 30 sec.

Produced by Travelers Insurance.

 

Seminar: Conduct During the Audit

Part I - 68 min. Part II - 96 min.

 

Smooth Operation - 40 min.

Speaker: Clint Maun

Lifestyle management techniques with tips on daily problem solving, performance improvement, dealing with others.

Session 1:
Unavailable;

Session 2:

Specific step by step method for results-oriented improvement of performance at work and home.

Session 3:

Guaranteed positive methods for dealing with bosses, employees, children, friends, and foes.

 

2003 Annual Seminar

Kansas City, June 8-10, 2003

Business Development Workshops

Garage Liability - Then and Now.

General Liability Rules & New Classifications.

Auditing Inland Marine.

Managing a Remote Field Force.

 

The Power of Listening - 22 min

Produced by CRM Films.

 

The Trouble with Training - 10 min.

Example of a bad attitude by attendee at a training session.

 

Well-Balanced Living-People, Our Greatest Resource - 70 min.

Speaker: Carole Harder - May 1983

Motivational talk concerning the following: Power of achievement, listening, one-minute managing, etc. Excellent Rating. 2 copies.

WIIA Joint Meeting, March 29, 1999

Muppet Tapes

Series of videos. Each contains sketches that poke fun at the corporate world. They are guaranteed to lighten up your next meeting.

• Muppet Break Out - 8 min. 23 sec.
• How to Sell; Great Salespeople Through History; How to End a Meeting.
• Muppet Breaker Upper - 8 min. 25 sec.
• Introductions with a Slight Snare; Five Basic Rules of Selling; Wheels of Progress; the Secret of Success.
• Muppet Lift Off - 6 min. 16 sec.
• Super Salesperson; Safety Zone; The Rap Up.